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FAQ

SMEV Electric Motorbike

The range of the SMEV Electric Motorbike is approximately 100 – 120 KMs on a single charge, varying based on riding conditions and speed.

Charging times depend on the charger type. Using a standard charger, it takes around 2.5 hours for a full charge. With a fast charger, this can be reduced to 1.5 hours.

Charging the SMEV Electric Motorbike is simple! The unit package includes a regular plug charger that can be easily used to charge the motorbike. Simply plug it into a standard power outlet, and you’re all set to charge your SMEV Electric Motorbike.

Yes, the SMEV Electric Motorbike is designed with safety in mind, including the capability to be used safely during rainy weather. Its components are waterproofed to ensure optimal functionality and rider safety in various weather conditions.

Yes, SMEV Electric Motorbikes are proudly Indonesian-made products. They are designed, built, and manufactured in Indonesia, showcasing the country’s innovation and craftsmanship.

Yes, SMEV offers 24-hour emergency services for Electric Motorbike owners. However, terms and conditions apply. Contact our customer service hotline for specific details regarding our emergency assistance and the applicable terms.

Absolutely! SMEV Electric Motorbikes offer customization options allowing you to personalize accessories to match your lifestyle. From specialized seats to cargo attachments and more, our range of accessories enables you to tailor your electric motorbike to your unique preferences.

Yes, the SMEV Electric Motorbike is equipped with a regenerative brake system designed to enhance safety and increase battery efficiency. However, upon request, the regenerative brake system can be disabled based on user preference.

Yes, SMEV is actively seeking dealership partnerships in select cities. If you’re interested in becoming a dealership partner and bringing our innovative Electric Motorbikes to your city, please contact our business development team for more information on available opportunities.

Yes, SMEV offers a complimentary one-year GPS tracking system with the Electric Motorbike purchase. After the first year, there will be a data cost of IDR 75K per month should you wish to continue using the GPS tracking system.

The top speed of the SMEV Electric Motorbike is 115 km/h providing a thrilling yet safe riding experience.

While the SMEV Electric Motorbike is designed primarily for urban commuting, its robust build and performance make it capable of handling light off-road trails.

We offer 3 years warranty on the SMEV Electric Motorbike covering battery, while 1 year warranty for dynamo annd controller. Please refer to our warranty policy for detailed information.

Yes, the battery of the SMEV Electric Motorbike is replaceable. Contact our customer service for assistance with battery replacements.

Yes, the SMEV Electric Motorbike complies with street-legal requirements in most regions. However, regulations may vary by location, so it’s essential to check local laws.

Regular maintenance includes checking tire pressure, brake inspection, and periodic cleaning. Refer to the user manual for a comprehensive maintenance guide.

REVOLUTIONIZING ELECTRIC MOBILITY